Your Questions, Answered

  • Soluna is the marriage of the Sun (Sol) and the Moon (Luna). It represents the balance we strive for in our wellness journeys—the energy to rise and the peace to rest. We believe in being Rooted, Radiant, and Real.

  • Every tincture, honey, and oil is handcrafted in small batches in Greensboro, North Carolina. We believe in local roots and intentional crafting, ensuring every bottle that leaves our hands is filled with grounded magic.

  • Usually. If we can’t find it organic we search for wild sourced. We source from ethical supplier or grow locally and solar-infuse our botanicals to honor the earth’s natural rhythms. No synthetic fragrances, no fillers—just the naked truth.

  • We aren't a big-box warehouse. Because we hand-pour and pack with intention, orders typically ship within 3–5 business days. You’ll receive a tracking number as soon as your goodies are on their way.

  • Yes! We love our Triad community. You can choose "Local Pickup" at checkout to collect your order at The Marshall Muse Gallery or make arrangements to have your order delivered. We’ll send you an email when your order is ready for its new home.

  • Currently, we are focusing on our roots here in the US. As we grow, we hope to share the Soluna glow further!

  • Due to the small-batch and personal nature of our products, we do not accept returns or exchanges. However, your satisfaction is our priority. If something arrives damaged or isn't what you expected, please reach out within 48 hours so we can make it right.

  • If you catch us before we’ve shipped it out, absolutely. Once a tracking number is generated, the order is officially "in the wild."

  • You can log into your account directly on our website to update your payment info or change your tier. If you’re having trouble with a discount code, remember to apply it at the very last step of checkout.

  • We love a private gathering. Whether it's a yoga session or a custom herbal workshop, we can bring the Soluna vibe to you. Contact us directly to discuss your vision.

  • Not at all, babe. While our members enjoy these benefits as part of their sanctuary experience, we offer The Facets for those who want to access our specialized coaching on an a la carte basis. Whether you need a one-time herbal strategy session or a grounded movement check-in, you can book exactly what you need without a monthly commitment.

  • The Facets are individual coaching perks designed to help you shine. They aren't about the products on the shelf; they are about the wisdom and support you need to move forward. Think of them as targeted "modules" of coaching—ranging from holistic health guidance to mindset shifts—available whenever you're ready to level up.

  • It’s simple and grounded. Just head to our The Facets , select the specific perk that resonates with your current journey, and grab a spot on the calendar. No long-term strings, just high-vibration guidance.

  • We love a seeker who wants to go deeper. If you find that a la carte coaching is exactly what your soul has been craving, we can often apply a portion of your session toward your first month of a full membership. Just ask during our session!

  • Still have questions? Don't be a stranger. Whether you're curious about an herb or just want to say hi, we're here for it. Drop us a line.